Welcome to the MEFilter Support System. I am trying to introduce this system to allow me to help track the multiple support calls that I am getting each week. As you will understand like all things it takes time for new things to settle, so please be paitent Please fill out the your support request with as much information as you can. If you can please post details from the MEFilter log file that show "Only" the actual processing concerned. Knowledge Base Look for answers to common questions Submit a Ticket Send in a new ticket to the department you wish Get Tickets Sends an email to you with a list of your tickets View a Ticket Examine the correspondence of a specific ticket Agent Login Login as an agent or admin of SmarterTicket Please remember that support for MEFilter is on a as and when basis, I try and check issues each day, but sometimes I am not around so it could be "Days". You may well find that a lot of questions has already been answered in the support forums. Please spend a little time checking there before submitting any support requests. Thanks in advance, Martyn